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IATEFL membership - frequently asked questions
 

1. I have joined IATEFL but I have not received my membership number yet – what do I do?

Memberships can take up to 2 working days to be processed once full payment has been received.  You will receive an email containing your membership number and password. If you have not received this email and it has been more than 5 working days please contact membership@iatefl.org

2. How can I pay for my membership/SIG/event order?

Online: You can pay online here - using a debit/credit card, you will need to enter your order number and the email address used when completing the application.

By phone: Please call +44 (0) 1795 591414 to provide your debit/credit card details.

Bank transfer: Please ensure an order has been created or you have sent us your completed membership form.  Please include your name, invoice/order/membership number as a reference.
The IATEFL bank details are:

Bank address: Barclays Bank, 65 High Street, Whitstable, Kent, CT5 1AU, UK
Account name: IATEFL
Account number: 70127507
Sort Code: 20 17 92
IBAN: GB81 BUKB 2017 9270 1275 07 
SWIFT: BUKBGB22

3. Can I have an invoice for my membership?

Yes, if you require an invoice you can request this when you join online or indicate this on the membership form you send to us. If you did not request one at the time your order was made, you can still request an invoice by emailing finance@iatefl.org

4. When will I receive my membership card?

Your membership card will be sent in the post shortly after you have received your confirmation email that your membership has been activated. Please allow sufficient time for your post to arrive outside of the UK.

5. How many Special Interest Group (SIG) newsletters/publications will I receive?

This can vary between each SIG, some SIGs offer electronic only where as others give the choice of printed or electronic. Each SIG produces their own publications, so please contact your SIG directly for more information.

6. Can I change my SIG choice?

You cannot change your SIG choice part way through your membership year. You can change or add SIGs when your membership is due for renewal. However, you can add an additional SIG at any time (added SIGs will run for the same dates as your membership so you may receive part of the subscription as back issues).  You can do this online by logging into the Member Area and clicking ‘Subscribe more SIGs’ or by contacting membership@iatefl.org  

7. I haven't received my periodical subscription yet, what should I do?

The periodical orders are sent to the publishers once a month (at the end of the month) so you will not have access straight away. However, if you have any queries please email membership@iatefl.org and we can check when the periodicals are due to be sent to you.

8. How do I renew my membership?

You can renew your membership online by logging into the Member Area and clicking ‘renew membership now’. Alternatively, you can complete and return the membership form via email, post, fax or renew at the annual conference.

9. My membership has expired, can I still renew or do I have to register as a new member?

You can still renew your expired membership, please log into the Member Area and click ‘renew membership now’ or complete and return the membership form via email, post, fax or renew at the annual conference.

10. My membership has lapsed. Will I be charged for the months my membership was not active?

No, when you renew your membership online you will have the option to change the date your membership will start again. You will only pay the normal fee for the year.

11. I don’t receive emails from IATEFL or my SIG, what should I do?

Due to the change in Data Protection Law, you have the choice as to what updates you receive from us. You can log into the Member Area and review your preferences by clicking ‘Edit your personal information’. At the bottom of the page there are a series of tick boxes relating to the mailings you receive. Once you have amended your choices click ‘Update’.
Alternatively you can contact us at membership@iatefl.org

12. I am a member of an IATEFL Associate how can I join IATEFL at the discounted rate?

To ensure this special rate is only given to the associates’ members, you are required to contact your association directly to request the ‘IATEFL Basic Membership Form’.

13. Why am I unable to renew my membership online?

Some membership types are not available to everyone, please contact membership@iatefl.org for renewal instructions.

14. My membership is through my institution, how can I log into the Member Area?

You need to contact your institution directly. Due to UK Data Protection Law we cannot give you the membership number and password for your institution unless you are the named contact.

15. What is the difference between Associate and Institutional members?

IATEFL Associate membership is designed specifically for non-profit teaching associations in a specific country or region. Any other organisation, such as a school, college, university, government agency or publishing house is eligible for IATEFL Institutional membership.

16. Can I use the IATEFL logo on my website or course material?

No, use of our logo is restricted to the IATEFL website, SIG websites and official publications, stationary and communications from IATEFL itself. Please see Use of IATEFL Logo for more information.

17. Are institutional members accredited by IATEFL?

No, IATEFL does not and cannot accredit any course or product from any institution/organisation. IATEFL does not act as an accreditation body for organisations offering language or teacher training courses, or teacher development services of any kind.

18. I want to cancel my membership, what should I do?

You can cancel your membership at any time by contacting membership@iatefl.org - please refer to the Cancelling your membership section in our Terms and Conditions of membership of IATEFL.

 
 

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